Sam industrial group after-sales service based on customer satisfaction with an experienced professional team and a network of authorized installers and service workers in the country, provides technical support, set up, training, maintenance, parts supply and customer demand services. Considering the importance of industrial cooling projects in different factories and dependency of productions line to Sam conditioners, the company is ready to provide fast full-time services to our customers. Obviously, the readiness and speed in service, is available for residential air conditioners services as well.
Some of the services provided by the company are as follows:

1) Visiting the project before the purchase, during the project and after the purchase by experts
2) Consultation, to guide customers through correct shipment and installation of the devices, providing maps and electricity documents to take measures in launching the device
3) Sam conditioning products are guaranteed for 24 months from the date of installation in residential projects and 12 months for industrial cooling projects
4) Free setup of devices, setting the minutes of delivery, providing guaranty cards and using the serial number to control parts and services
5) Fixing faults, and guidance by phone or dispatching experts in the shortest possible time, if necessary
6) Training customers after the launch of the device, providing technical information, installation and launch manuals, and certification if possible
7) Supply of parts and after-sales service for fifteen years


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